Shipping policy
Shipping Policy
We’re committed to delivering your order as quickly and efficiently as possible. Below are our estimated production and delivery timeframes, shipping methods, and coverage details.
Domestic Shipping (Australia) $10 flat rate fee
We ship Australia-wide using Australia Post and Couriers Please, offering the widest delivery coverage in the country. This includes Parcel Lockers, PO Boxes, and remote locations — all for a flat-rate shipping fee.
Standard Shipping (Includes Production + Delivery Time):
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Metro Areas: 8–15 business days
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Non-Metro Areas: 8–20 business days
Express Shipping (Includes Production + Delivery Time):
$15 flat rate fee
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Metro Areas: 5–12 business days
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Non-Metro Areas: 5–15 business days
✅ Tracking included on all parcels
Please note: All shipping timeframes are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or peak periods.
International Shipping
We ship internationally via International Post and DHL. $25.00 Flat Rate
Estimated Delivery Times:
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USA, UK, New Zealand: 2–4 weeks
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Most Other Countries: 2–8 weeks
There is no guarantee on international delivery times. Some orders may take several weeks or months depending on the destination country and customs processing.
If you have any questions about your order or shipping, feel free to contact us at info@zukislight.com.au